Returns & Exchanges | Hammam & Home
We hope you love your Hammam & Home purchase, but if for any reason you are not completely happy with an item, you may return it to us for exchange or a full refund less the original shipping costs. Please notify us within 14 days of receiving your item(s) if you want to make a return by either emailing us at

Please enclose with your item(s) in their original condition and packaging and return to us within 28 days of purchase. Please do not mark the packaging.

We cannot accept returns made more than 28 days after the original order date.

Return an item to Hammam & Home

To return an item, please mail to: 

Hammam & Home - Returns, PO Box 100, Blackburn, BB2 9FL

Return shipping costs will be at your expense, unless the item(s) received are faulty or not as ordered. If you believe your item is faulty, please contact Hammam & Home Customer Care at prior to sending it back. Items must be returned to us unused, in the original packaging and in the condition they were received or may not be eligible for refund. We cannot be held responsible for items damaged or lost in return shipping, therefore we recommend a trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. Please allow 7 working days for your return to be processed.

If you have any questions about returning an item, please email and we’ll do our best to respond to you as soon as possible.